03 / Tech
Systems, development, support, and strategy shaped around reliability, clarity, and the people who have to use them.
Development / Systems / Support / Strategy
Systems & Infrastructure
The most useful systems are rarely the most visible. They reduce friction, protect the work, and give people a dependable way to get where they need to go.
Built and improved internal services for a research environment, including private-cloud infrastructure with two-factor authentication, authenticated video streaming, and process improvements around equipment and onboarding.
Supported enterprise websites and built an internal project-management environment integrating Windows Server, SharePoint, SQL, and Project Server.
Supported offices, servers, secure networking, application administration, and distributed teams across a large consulting environment.
Process Improvement
Some of the most valuable technical work has been finding where time, complexity, or repetition can be removed from a system altogether.
20,000
FTE hours / year
A custom computer-imaging process built for Dartmouth College reduced the labor required to prepare and restore systems at scale.
5h → 15m
SQL processing
A Y2K-era migration project cut a recurring SQL process from hours to minutes.
20
FTE hours / week
Process improvements around equipment requisitioning, onboarding, and internal services reduced recurring administrative effort.
Support & Operations
Good support solves the immediate problem. Better support also asks why the problem happened, whether it will happen again, and what can be changed so the next person never has to open the ticket.
First-, second-, and third-tier support in an academic research environment.
Public-computing and IT-service operations supporting a large campus community.
Hands-on support volume alongside hiring, training, documentation, and process design.
Part of a team supporting enterprise desktop, server, and application environments.
Development & Implementation
Development work ranges from current Astro builds and WordPress systems to research interfaces and front-end implementation from supplied designs.
01
Current Web Development
Component-based static sites built around performance, maintainability, responsive behavior, and deliberately lightweight front ends.
02
Implementation + Stewardship
Building, extending, maintaining, and troubleshooting live sites where technical decisions have to coexist with content, client needs, and existing systems.
03
Academic + Healthcare
Web experiences developed alongside researchers, including enterprise sites, decision-support tools, secure data workflows, and research-facing interfaces.
04
Design-to-Code Implementation
Turning supplied visual direction into working interfaces while preserving layout intent, usability, and responsive behavior.
Strategy & Technical Leadership
Systems planning is part architecture, part communication, and part judgment: understanding the goal, the people, the constraints, and what will still be maintainable after launch.
Choose solutions that fit the people, environment, budget, security requirements, and support capacity—not just the ideal diagram.
Documentation, training, and clear interfaces matter because a system is only useful if knowledge can move beyond the person who built it.
Web, infrastructure, content, UX, and strategy are often parts of the same problem. Treating them that way produces better decisions.
Selected Toolkit
