01
Start with the real problem.
The request is not always the problem. I want to understand the people, constraints, workflow, and outcome before choosing a tool or medium.
04 / About
Across disciplines.
I write, design, and build systems—turning complex ideas into work people can understand and use.
Writing · Design · Technology · Research · Strategy
The Throughline
One career. Several disciplines.
I started in technology, where writing a manual, training a room, troubleshooting a system, and improving the process around it could all be parts of the same day. Over time, that work expanded into web development, research, UX, editorial design, healthcare decision support, and creative work.
The disciplines changed. The questions did not. What is this really trying to do? Who needs to understand it? What is getting in their way? What form will make it clearer? What system will keep it working?
I’m usually most useful at the boundaries—where a story becomes an interface, an interface becomes a system, or a system needs to make sense to a human being.
01
Writing
Fiction · Songwriting · Editing · Research · Technical Writing
Language is usually where I start: finding the idea, the structure, and the clearest way to make meaning move from one person to another.
Explore Writing →02
Design
Editorial · Identity · UX/UI · Web
Design gives information form. I care about hierarchy, rhythm, accessibility, and making the intended path through an experience feel natural.
Explore Design →03
Tech
Development · Systems · Support · Strategy
Technology is the structure underneath the experience: the systems, implementation, support, and process decisions that make the work dependable.
Explore Tech →How I Work
The medium changes. The approach is consistent.
I like work that rewards curiosity, close attention, and the ability to move between the details and the whole system without losing either.
02
Translate between disciplines.
Writers, designers, researchers, developers, support teams, and clients often describe the same problem in different languages. I am comfortable working between them.
03
Make complexity legible.
Whether it is a story, an interface, a research project, or an infrastructure problem, the goal is to reveal the structure without flattening what matters.
04
Leave a better system.
A good solution should still work after the immediate problem is gone. Documentation, maintainability, training, and process are part of the work.
Selected Path
A career built in the overlap.
This is the short version—not every title or project, just the shifts that explain how the disciplines on this site ended up belonging together.
1998—2005
Keane, Inc.
IT Management · Application Administration · Technical Writing · Training
Multi-office systems, infrastructure, application support, technical documentation, training, and development-team work established the pattern early: technical problems rarely stay inside a single job description.
2005—2010
Dartmouth College
Student IT Services & Public Computing
Managed support operations for a large student community, hired and trained support staff, and built a custom computer-imaging workflow that dramatically reduced recurring system-preparation labor.
2010—2012
Dartmouth Psychiatric Research Center
Web Development · Research Systems
Moved deeper into the overlap between technology, design, and research: enterprise websites, interface redesign, QA, user support, and an internal project-management system.
2012—2015
The Dartmouth Institute
IT Support Management · Systems · Process
Supported an academic research environment while building services around secure infrastructure, authenticated cloud storage, video, onboarding, training, and process improvement.
2015—Now
Veracity by Design
Creative & Technical Direction
Independent work spanning healthcare decision aids, research collaboration, web and identity design, technical strategy, support, content, and implementation—alongside fiction, editing, and music projects.
Education
Writing taught me to look closely. Technology taught me to trace causes.
Design lives comfortably between those habits: paying attention to what people experience while understanding the structure underneath it.
2012
MFA · Creative Writing
University of Southern Maine
Stonecoast MFA program, with a specialization in popular fiction.
1998
BA · English
Plymouth State University
Creative writing, literature, philosophy, and visual-art/design study.
Where I Fit
Some projects need a specialist. Some need someone who can connect the specialists.
That second kind of project is usually where I’m most useful: work that needs strong language, thoughtful design, technical understanding, and someone willing to keep asking how the pieces affect one another.
Accessibility
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Privacy
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